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First, always have a look at our documentation.
Go to the online documentation section and select the topic or product that you need help for. Then have a look at the table of content at the left to find your chapter or question.
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If you still can’t find it, then contact us directly through mail. If you’re submitting a trouble ticket, make sure to describe your ticket and where you’re stuck so we can speed up our support.
Tickets need to contain:
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