SignageTube provides flexible options for controlling how diagnostic logfiles are handled. By default, the system keeps 15 days of logs to support troubleshooting, but you can easily adjust this retention period or disable logging entirely through simple registry settings. This guide walks you through where to configure these options and the exact steps to fine-tune logfile behaviour for your environment.

Adjusting the Number of Days SignageTube Keeps Logfiles

SignageTube creates a new logfile each day to help with diagnostics and support. By default, the system automatically retains 15 days of history and removes older files during the nightly cleanup cycle.

If your environment requires a shorter or longer retention period, you can override the default by adding a registry value. This allows you to fine‑tune how much historical data SignageTube keeps.

Where to Configure Retention

You can define the retention period at three different registry levels:

Scope Registry Path Applies To
All users – all SignageTube products HKEY_LOCAL_MACHINE\Software\INSYNCR\NumberLogFiles System‑wide
Current user – all SignageTube products HKEY_CURRENT_USER\Software\INSYNCR\NumberLogFiles Only the logged‑in user
Current user – specific product HKEY_CURRENT_USER\Software\INSYNCR\[PRODUCT]\NumberLogFiles One SignageTube product only

Replace [PRODUCT] with the product name, like SignageTube Live or SignageTube Live Designer (standalone).

How to Set the Retention Value

  1. Open Start → Run, type regedit, and press OK.
  2. Navigate to the registry path that matches your desired scope.
  3. If the SignageTube key does not exist, create it.
  4. In the right pane, create a new DWORD (32‑bit) Value named: NumberLogFiles
  5. Set its value to the number of days you want to keep (e.g., 7, 30, 60).
  6. Close the Registry Editor.

SignageTube will automatically remove logfiles older than the configured number of days during its next cleanup cycle.

Disabling Logfile Generation Entirely

In some environments—especially those with strict storage limits or where logging is not required—you may want to disable logfile creation altogether. SignageTube allows this through a simple registry flag.

Where to Disable Logging

You can disable logging at the same three levels as retention:

Scope Registry Path Effect
All users – all SignageTube products HKEY_LOCAL_MACHINE\Software\INSYNCR\NoLogFiles Disables logging system‑wide
Current user – all SignageTube products HKEY_CURRENT_USER\Software\INSYNCR\NoLogFiles Disables logging for the logged‑in user
Current user – specific product HKEY_CURRENT_USER\Software\INSYNCR\[PRODUCT]\NoLogFiles Disables logging for one product

How to Disable Logging

  1. Open Start → Run, type regedit, and press OK.
  2. Navigate to the appropriate registry path.
  3. Create the SignageTube key if it does not exist.
  4. Create a new DWORD (32‑bit) Value named: NoLogFiles
  5. Set the value to:
    • 1 → Disable logfile generation
    • 0 → Enable logfile generation (default)
  6. Close the Registry Editor.

Once enabled, SignageTube will stop creating new logfiles immediately.

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